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Main: Womble
Level: 22 Joined: Mon Aug 11, 2014 2:58 pm Posts: 2 |
The game crashed on me for the very first time this evening. I was prompted to send in my starsonata.dmp however when I tried to raise a support ticket, with the files attached, the website complained that fields which I had completed were blank !!
Files attached were: starsonata.dmp 9,289 KB starsonata_log.txt 34 KB (renamed as *.log files not allowed) Tried a couple of times, before giving up ... and posting this here. |
Mon Aug 11, 2014 3:14 pm |
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Main: The Vert
Level: 60 Joined: Thu Sep 19, 2013 11:30 am Posts: 1239 |
Hello Send it to dmpfile@starsonata.com instead, this is where you should send all your crash dumps!
_________________ Important bug reporting information: Please check these Bug report guidelines before you make your first bug report, or if you are uncertain on how to do it. |
Mon Aug 11, 2014 3:24 pm |
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Main: Womble
Level: 22 Joined: Mon Aug 11, 2014 2:58 pm Posts: 2 |
Ok, thanks. The error message box mentioned an email address but closed before I could note it down.
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Wed Aug 13, 2014 7:56 am |
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