Missing ships/Lack of support
I am STILL missing my ships from the last Universe. I just logged an alt in and THEIR ships appeared. I've also noticed that the universe is now civlilised enough for an Emperor..
I have tried getting help in the help section of your forums, but none was forthcoming short of PMing you Adum, who no longer accept PMs, or emailing support.
I've emailed and have had no response whatsoever.
My questions have got to be:
When the hell will I get my missing ships and items back?
When are you going to have a (less than) polite word with your so called support staff?
A whole universe to fix this!! ... I do so hope you respond in a timely manner, because I'm starting to lose my cool.