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Site Admin / Dev Team
Team:
Rank: Director Main: Jeff_L Level: 1969 Joined: Wed Mar 23, 2005 2:21 am Posts: 3894 Location: Santa Clara, CA |
I've been hanging out a lot in the pre-load (Earthforce Outpost) recently to try to figure out what is confusing new players and what changes I can make to help them. The main improvement has been repeatedly nerfing the AI's in there. The other thing I did was change the Diseased Larvae and Diseased Flylets to all be names "Diseased Larvae" and "Diseased Flylet" instead of getting random names like most AI's, since some people couldn't figure out what they were supposed to kill.
Tonight (not patched in yet) I added a simple message for when a new player creates a character that says "Steer your ship with W, A, and D or the arrow keys. Fly to the nearest base and dock with 'R' and get your first mission there." The other thing I just added was that whenever you finish the last thing in a kill, gathering, or explore mission, the mission text that usually says "Mission whatever: 2/2 kills" also adds on a message like "-- Return to Earth Central Base to turn it in" so that people know that they're supposed to actually turn in the mission and where to go. We are also looking to revamp the beginning tutorial so that it holds your hand at first each step of the way rather than merely react to what the player does. Does anyone have any other suggestions for things we can do to make the new player experience more intuitive and less confusing? _________________ For support, please create a support ticket here and I will get back to you as soon as possible. About Star Sonata. |
Sun Dec 21, 2008 4:46 am |
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Main: Gamepro07
Level: 2040 Joined: Fri May 16, 2008 8:03 pm Posts: 774 |
People may need to know that missions come from the first tab in a station too. That may seem confusing to some new players, a crazy green letters that say virtually nothing important to them.
Also the billboard text should be smaller so that you can read more. Takes forever to read them and if you miss something you have to read it again. Thats what I think _________________ Time flies when you're throwing clocks. |
Sun Dec 21, 2008 9:16 am |
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Team:
Rank: Operator Main: norrath Level: 1951 Joined: Mon Aug 27, 2007 12:28 pm Posts: 3204 Location: in my secret lair planing the downfall of mankind |
JeffL wrote: Tonight (not patched in yet) I added a simple message for when a new player creates a character that says "Steer your ship with W, A, and D or the arrow keys. Fly to the nearest base and dock with 'R' and get your first mission there." The other thing I just added was that whenever you finish the last thing in a kill, gathering, or explore mission, the mission text that usually says "Mission whatever: 2/2 kills" also adds on a message like "-- Return to Earth Central Base to turn it in" so that people know that they're supposed to actually turn in the mission and where to go. You may want to add that in order to dock you have to be going slower then 10 speed, or even better tell them that they can autopilot by right clicking. _________________ Tobal wrote: I think Jesus V2 needs a cake... Aurora Ex Machina wrote: Julian cannot post, because the FBI are watching |
Sun Dec 21, 2008 5:38 pm |
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Site Admin / Dev Team
Team:
Rank: Director Main: Jeff_L Level: 1969 Joined: Wed Mar 23, 2005 2:21 am Posts: 3894 Location: Santa Clara, CA |
I changed the message that you get when trying to dock and going to fast to be a little bit more explicit about what's going on.
_________________ For support, please create a support ticket here and I will get back to you as soon as possible. About Star Sonata. |
Sun Dec 21, 2008 8:44 pm |
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Team:
Rank: Operator Main: norrath Level: 1951 Joined: Mon Aug 27, 2007 12:28 pm Posts: 3204 Location: in my secret lair planing the downfall of mankind |
JeffL wrote: I changed the message that you get when trying to dock and going to fast to be a little bit more explicit about what's going on. Cool beans, that should help some newbies _________________ Tobal wrote: I think Jesus V2 needs a cake... Aurora Ex Machina wrote: Julian cannot post, because the FBI are watching |
Sun Dec 21, 2008 9:51 pm |
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Team:
Rank: Main: Bluejayek Level: 3919 Joined: Wed Dec 15, 2004 7:16 pm Posts: 1356 |
Perhaps change the quest message so that it says "Return to earth central in the Sol system", could help a lot of people even other then just new players... Everyone whos forgotten where they started those merchant gear missions for example...
_________________ "This font is not available on your computer. Do you wish to use it anyways?" - Microsoft Word Error Message |
Wed Dec 24, 2008 12:01 am |
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Main: Jagur4
Level: 1458 Joined: Sun May 15, 2005 6:37 am Posts: 491 |
All the existing changes sound fantastic, as well as Blue's. --->
Bluejayek wrote: Perhaps change the quest message so that it says "Return to earth central in the Sol system", could help a lot of people even other then just new players... Everyone whos forgotten where they started those merchant gear missions for example... |
Sat Dec 27, 2008 12:11 pm |
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Team:
Rank: Officer Main: Uth Matar Level: 2465 Joined: Mon Apr 16, 2007 7:41 am Posts: 1506 Location: ExZagreb,Croatia~jetzt Potsdam,Germany |
You should do something about ppl inviting in prelaod . Confusing as hell when you dont get any exp cos some lvl 8 just stands there and invites all new ppl . And put wing4+ graphic inside tha shoudl help a lot ... J7K
_________________ Curiosity killed the cat . *Est Sularas oth Mithas* Thx k-2 FREDOM FOR WING4+ !!! NOW !!! /viewtopic.php?f=4&t=28872&st=0&sk=t&sd=a The Voomy One :Uth Matar is correct! |
Sat Dec 27, 2008 3:01 pm |
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Team:
Rank: Director Main: Tom Corbett Level: 1023 Joined: Sat Sep 01, 2007 6:43 pm Posts: 45 |
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Fix or disable the tutorial on the web site. For MONTHS now it's been telling noobies to go out and kill a "lowly space rat", when the space rats have been REMOVED from Preload. Ask any of the active Greeters how frustrating it is trying to help a noobie who can't find the Space Rats like the tutorial TELLS them to do. Then ask (rhetorically) how many noobies just quit in disgust because they can't find the Space Rats without knowing how to ask for help. You do not have the required permissions to view the files attached to this post. _________________ "Invent, baby, invent" - Thomas L. Friedman |
Sat Dec 27, 2008 4:45 pm |
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Main: Nyarlathotep
Level: 1854 Joined: Mon Aug 22, 2005 8:17 am Posts: 3978 Location: Classified |
Is there any way to have a message pop up if the newbies go a certian distance from the center of a galaxy? The most common question I answer in Help chat by far is "I am lost in space, how do I get back?". If you could have something to tell them to press ctrl then V to get back, or something similar once they are out far enough to make it tough to get back without doing so, that would be great.
_________________ Dorin Nube wrote: Nipples aren't the only danger here. |
Sat Dec 27, 2008 4:50 pm |
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Site Admin / Dev Team
Team:
Rank: Director Main: Jeff_L Level: 1969 Joined: Wed Mar 23, 2005 2:21 am Posts: 3894 Location: Santa Clara, CA |
A new tutorial for the web site is currently under development. I didn't notice until only recently how out of date it was.
I think the idea for a special message about finding the center of the galaxy is a good one. I also wanted to add a pop-up confirmation box for when you try to log out in space and are less than level 20 suggesting that the person log out in a station instead. _________________ For support, please create a support ticket here and I will get back to you as soon as possible. About Star Sonata. |
Sat Dec 27, 2008 5:37 pm |
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Joined: Wed Jun 13, 2007 11:02 am Posts: 179 |
People don't generally log off then exit out... they exit out. Maybe a confirmation window for both would work.
_________________ 102174 |
Sat Dec 27, 2008 7:41 pm |
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Team:
Rank: Director Main: Tom Corbett Level: 1023 Joined: Sat Sep 01, 2007 6:43 pm Posts: 45 |
JeffL wrote: A new tutorial for the web site is currently under development. I didn't notice until only recently how out of date it was. Well, two new screenshots and a few text edits and at least this one specific problem that's playing havoc with new player retention would be put away. Seems like 15 minutes work for whoever maintains the web site, wouldn't you think? Oh yeah... also comes with the side benefit that I'd shut up about it finally. EDIT- Hang on, I'll do it for you- here, copy these images into the tutorial page then search and replace "Diseased Larvae" for "Space Rat". There's also a couple of lines that describe the space rat that should probably be changed too, but we don't want to overwork the site admin. You do not have the required permissions to view the files attached to this post. _________________ "Invent, baby, invent" - Thomas L. Friedman |
Sun Dec 28, 2008 7:43 am |
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Team:
Rank: Director Main: Dusky Level: 1635 Joined: Mon Sep 13, 2004 1:34 pm Posts: 30 Location: Manchester, UK |
Pressing F1 comes up with a horrible popup error. If this feature is being removed, you should also remove the AI called "F1 helps you" (or named something similar).
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Sun Dec 28, 2008 9:15 am |
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Team:
Rank: Director Main: Tom Corbett Level: 1023 Joined: Sat Sep 01, 2007 6:43 pm Posts: 45 |
Antilochus wrote: Pressing F1 comes up with a horrible popup error. If this feature is being removed, you should also remove the AI called "F1 helps you" (or named something similar). I just compiled a basic little STAR SONATA.HLP file, but apparently the game is trying to go to a topic link and without knowing how it's calling the .HLP file I can't make my basic text come up. Oh well. _________________ "Invent, baby, invent" - Thomas L. Friedman |
Sun Dec 28, 2008 12:00 pm |
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