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Post Blue Photon Transwarp Device Crashes
Still can't use them, it makes my client crash every time: any help is much appreciated.


DMP File- https://www.dropbox.com/s/g7ih0rf798ln3 ... sonata.dmp

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Tue Jan 21, 2014 1:40 pm
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Post Re: Blue Photon Transwarp Device Crashes
Thanks for reporting this :) Are you using the Beta Client?

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Tue Jan 21, 2014 2:51 pm
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Post Re: Blue Photon Transwarp Device Crashes
The Vert wrote:
Thanks for reporting this :) Are you using the Beta Client?

75% sure I am, I don't remember which one i have installed, how can i check? lol

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Tue Jan 21, 2014 2:54 pm
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Post Re: Blue Photon Transwarp Device Crashes
IrishKnight wrote:
The Vert wrote:
Thanks for reporting this :) Are you using the Beta Client?

75% sure I am, I don't remember which one i have installed, how can i check? lol


In your game folder there should be a file named betaclient. If you are on the beta client, that might be the reason to why you are crashing :)

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Tue Jan 21, 2014 2:59 pm
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Post Re: Blue Photon Transwarp Device Crashes
I'm running on the SS in the main folder, but i do have a subfolder with the name "beta".

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Tue Jan 21, 2014 3:04 pm
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Post Re: Blue Photon Transwarp Device Crashes
IrishKnight wrote:
I'm running on the SS in the main folder, but i do have a subfolder with the name "beta".


Check it in your character selection screen then (when you log off and are at the login section). You are on the beta client if it says so in the bottom left corner :)

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Tue Jan 21, 2014 3:23 pm
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Post Re: Blue Photon Transwarp Device Crashes
The Vert wrote:
IrishKnight wrote:
I'm running on the SS in the main folder, but i do have a subfolder with the name "beta".


Check it in your character selection screen then (when you log off and are at the login section). You are on the beta client if it says so in the bottom left corner :)

No, i don't see anything.

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Tue Jan 21, 2014 3:27 pm
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Post Re: Blue Photon Transwarp Device Crashes
Alright, I will ask Jey to look into the dmp then :) He might be slightly busy, but this seems like a very specific user issue as I can't seem to reproduce a client crash with my own Blue Photon Transwarp Device.

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Tue Jan 21, 2014 3:30 pm
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Post Re: Blue Photon Transwarp Device Crashes
Could you send your dump to dmpfile@starsonata.com? :) It helps Jey keep track of things.

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Wed Jan 22, 2014 12:23 pm
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Post Re: Blue Photon Transwarp Device Crashes
I know what causes this, I had the same issue. It happened because of a custom UI I was running. The transwarp window did not exist on the client, thus a crash. Not sure if the OP is running a custom UI or it's the Beta client screwing up, but yeah.

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Wed Jan 22, 2014 1:25 pm
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